When does it ship? ▾
Everything in the shop is printed when you order — usually 2 to 5 business days to produce, then standard carrier time to you. Earned bling ships in a weekly batch, so it lands within a week or two of the milestone, not the same day.
Can I buy the earned pieces? ▾
No — and that's the whole point. The pins, coins and the Founding piece aren't sold, gifted, or comped. If they could be bought they'd mean nothing.
What if a design I want disappears? ▾
Each window runs about sixty days. The most-ordered designs stay; the rest retire and new lines take their place. If you love one, that's the argument for ordering it now rather than later.
Returns and sizing? ▾
Everything is made for you after you order, so we cover defects and print errors rather than change-of-mind. Size charts sit on each product page — the hoodies run true to size with a roomy body.
Do you ship outside the US? ▾
Yes. Production happens at the facility nearest you, so international orders generally don't take much longer than domestic ones. Duties and import fees, where they apply, are the recipient's.
Can I suggest a line? ▾
Please do. The bank of lines is longer than the shop, and the ones that make people laugh out loud are the ones that get printed. Send it through the feedback link in the app.